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FAQ

HEMP SEED EXTRACT FOR PETS

Will Hemp Extract get my pet high? +
Not at all! Hemp Oil Extract is the non-psychoactive part of cannabis and we take it a step further by using a hemp extract that has all THC removed (Also known as Hemp Isolate Extract)
How much Hemp should I give my pet? +
We recommend between 2 mg (small dose) to 5 mg (stronger dose) per every 10 lbs of body weight. You can also find our dosage chart on every package.
Where does your Hemp Oil come from? +
Our Hemp is grown here in the USA and is made using organic extraction methods only.
Can my pet overdose from taking your products? +
Absolutely not. However, if you have a Pup that happens to get into an entire bag of our tasty treats, they might experience an upset stomach.
How long does it take for Hemp Extract Oil to work on my pet? +
There are alot of factors at play, like breed, size, body weight and metabolism. Typically it take about 30 to 45 minutes for intermittent issues 3 days to 1 week for persistent issues 1-2 weeks of consistent use to see full scale benefits
Can I give my pet these products if they are on medication? +
Yes. Our products are made with organic all natural ingredients and Hemp Extract naturally works within the endocannabinoid system which is an individual and dedicated biochemical pathway than your pet’s prescription medications. It's all good to use alongside your pets medications.
I am not sure if I should give my pet the Beef Sticks or the tinctures, Can you help me? +
Some pets are picky eaters so tinctures may be added to your dog’s favorite food or administered directly into their mouth, treats are taken orally.

*Pro Tip - Smearing some peanut butter or mixing into some broth is a great way to get you picky eater to intake any treat.
How long do the effects of one serving last? +
About 4-8 hours, depending on your pets metabolism, body weight and breed.

STORAGE & SHELF LIFE

What is the shelf life of Hemp Seed tincture oil? +
The Hemp seed tincture oil will last up to a year after opening. Store oil in a cool, dry place.

We recommend refrigerating our oils only if you're not planning on finishing the bottle within 4-6 months of opening.*

Be sure to shake well before every use!
What is the shelf life of chews & treat sticks? +
You can store your chews in their sealed package for up to one and a half years or until the expiration date passes. As a reminder, please don’t store these in warm places. (That means you won’t want to keep them in that hot car in the middle of summer to all our fellow Texans out there.)

RETURNS & EXCHANGES

What is your return policy? +
If for any reason you or your pet are not happy with your order please contact our furrendly customer service team for assistance with your return

Note: All returns can only be refunded by the original method of payment. Proof of purchase is also required.
What is The Natures Pet Relief Guarantee? +
Natures Pet Relief created our product lines with the belief that powerful all natural ingredients are the key to helping pets live a longer and healthier lifestyle.

We want everyone to try our products worry free, so that is why we have a hassle free guarantee. Simply contact our customer service team if our treats aren’t the right fit for your pet.
How do I exchange my order? +
You’re covered under our hassle free guarantee, so simply contact our furrendly customer service team to help with your exchange.